Neutrality

No vendor can buy a verdict.

A measurement is only worth something if the party being measured cannot change it. This page states how that is enforced, what a vendor can and cannot buy from us, and what happens to the data you send.

What is for sale, and what isn’t.

A vendor can buy

  • Diagnosis of its own infrastructure.
  • Capacity on the platform.
  • Studies against its own designs and workload definitions.
  • Co-marketing of work that was actually done.

No vendor can buy

A verdict — on itself or on a competitor. Not by paying more, not by buying capacity, and not by being a larger customer.

You own the output.

The evidence is the customer’s, versioned and reproducible. You can publish it, hand it to a procurement committee, or send it to the provider it describes.

The baseline workflow is tenant-operated and normally requires no provider participation, subject to your own security policies and service terms. Provider cooperation adds resolution where it is available. It is never a precondition, which is what stops a provider from gating, shaping, or vetoing what we see.

The same rate card and the same rules for everyone in a lane.

Commercial relationships are disclosed on the work they touch. Confidentiality of customer work comes first, and your study stays yours.

What happens to what you send us.

NDA and transfer path
Signed before anything moves, over a route your security team approves rather than one we prefer.
What we receive
Trace and manifest data describing timing and topology. Not model weights, not training data, not checkpoints.
Access controls and subprocessors
Named, scoped, and disclosed before the engagement starts rather than on request.
Retention and deletion
A default schedule agreed at the start, with written confirmation once deletion has happened.
Anything beyond the engagement
Retaining an anonymized calibration artifact, product improvement, inclusion in an aggregate or a paper, or public identification each require separate written consent, asked for explicitly. None of it is bundled into a pilot.

We publish our misses.

When results publish, the studies that missed their thresholds publish alongside the ones that cleared them, on the same terms. A method that only ever reports successes is not reporting a method.

The claims policy and the open studies →

Questions about any of this?

Data handling is usually the conversation that decides whether an engagement starts. We would rather have it early than discover a blocker three weeks in.